Booking Policy
Purchase of a gift certificate does not guarantee an immediate appointment.
As we continue to grow, this also means that gift certificate purchases do not guarantee an appointment with Jennifer Woodside, but may be fulfilled with other onsite massage therapists or be utilized for other available services, at the recipient's discretion.
We ask that you please keep this in mind when purchasing as a gift. No refunds will be issued for massage purchases due to wait times/therapist availability.
Healing Essence Massage is expanding!
Jordan Irvin has joined the team as a new licensed massage therapist.
Alicia Cummings will also be joining Healing Essence beginning December 9th, 2024.
Alicia will be offering afternoon, late afternoon, and alternating Saturday appointments for those who may find it difficult to book massage appointments during our regular hours. Stay tuned for more information about Alicia and her available appointment times!
Jennifer is not accepting new civilian clients at this time, and is focusing on providing care for our veterans, along with her current clients.
For our new clients, or those needing more immediate relief, we are able to offer openings for our other services, including Full-Body Red Light Therapy and Ionic Foot Detoxes, as well as our new Four-Dimensional, Zero Gravity Therapy Chair. The Therapy Chair provides full body stretching and massage along with spinal decompression for those suffering with back pain. Appointments for these services can typically be scheduled within 24-48 hours.
Certificates may be applied toward any offered service; but are not transferrable to another client. Gift certificates are nonrefundable.
Appointments made using a gift certificate are subject to our normal cancellation terms, as outlined in our cancellation policy below.
We understand how important it is that each client is matched with a massage therapist who is best able to accommodate their specific needs. If any portion of our policy above may pose a problem for you or for the recipient of the certificate, we understand we may not be the best fit for you.
For those in agreement with our policy terms above, we look forward to helping you relax, rejuvenate, and encourage you on the path to healing.
View our FAQ page for additional information.
Cancellations
All cancellations/reschedule requests must be made at least 3 hours prior to the time of your appointment, so that appointment time can be made available for other customers. You will not be charged for any cancellations made a minimum of 3 hours in advance.
If you do not call a minimum of three hours in advance and do not attend your scheduled appointment, this gift certificate will be void. Unfortunately, we cannot offer refunds for missed appointments.